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Highlands Veterinary Center

Frequently Asked Questions

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

We are a full service small animal veterinary hospital

We proudly serve the pets of
Chesapeake, VA and beyond.

At Highlands Veterinary Center, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 757-549-8609 for any other concerns you might have about your pet.

What are the hospital hours?

Mon-Fri: 8:00 AM-6:00 PM
Sat: 8:00 AM – 12:00 PM

Do I need to make an appointment?
Yes please! Spending enough time with you and your pet is important to us. To make this possible, we ask that you call or schedule for an appointment.
What forms of payment do you accept?
Cash, check, all major credit cards, and CareCredit – they offer veterinary and pet financing to help keep your most cherished family members in top shape.
My pet hates coming to the vet. What can I do to make it easier?
Your pet can sense your stress about his/her visit. We try to make the environment here feel as calm and relaxed as possible. You’ll find soothing music in the exam rooms, fuzzy blankets for cats, lots of treats, and gentle handling of your pet for exams. If you know ahead of time that your pet will be stressed, please call us to talk about it prior to the exam. There are medications available to administer to your pet at home prior to your visit to help him feel less nervous while he’s here.

We also recommend stopping by for “happy visits.” During these visits, you drop in with your pet to get some treats and pets, and then you’re on your way. Hopefully, these visits will help your pet know there’s nothing to fear at the vet’s office.